Your appointment, thoughtfully planned.

Cancellation & rescheduling

• The trip charge shown when booking reserves your approved appointment and counts toward your session total. Shirley may waive it.
• The setup payment is non-refundable if you cancel or miss your appointment. If Shirley cancels, you may receive a refund or agree to transfer the payment.
• Rescheduling and applying your setup payment to another appointment require Shirley’s agreement and availability.
• Pay the remaining balance after your massage. All confirmed payments count toward the total, and a tip is optional. If Shirley arrives late, you still receive your full session time. Delays caused by the customer may shorten the session without changing its price.

To cancel or reschedule, contact shirley@rhizanerve.com or 747-466-5646. All times are Eastern.